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Privacy Policy |
Information is essential to maintain our
ability to provide superior service. Our most important asset,
however, is maintaining the trust of our customers. A commitment
to keep customer information secure is a top priority for
all of us at Firefly Capital, Inc. This privacy statement
will disclose the manner in which Firefly Capital, Inc will
handle the personal information about you that is collected
and the extent to which it may be disclosed.
The following provisions articulate our privacy
commitment to our former customers as well as current customers
unless we state otherwise:
- We will safeguard, according
to strict standards of security and confidentiality, any information
our customers share with us. Firefly Capital, Inc will protect
your personal information by using appropriate security safeguards.
We will remain alert and prepared to adapt these measures
to address potential threats, hazards or unauthorized access.
You can take added steps to increase your security online
and protect your confidential information by minimizing the
use of e-mail to transmit confidential information regarding
your account. You are solely responsible for maintaining the
confidentiality of all passwords and usernames used to access
your online trading and related e-mail account.
- We will
limit the collection and use of customer information to the
minimum required to deliver superior service to our customers.
This may include, but is not limited to, information provided
to us by the customer during the new account opening process
as required by our regulators, the customer's transactional
history, information from credit checks and from cookies,
and any information required to adequately administer our
services to the customer.
- We will permit only authorized
employees, who are trained in the proper handling of customer
information, to have access to that information. Employees
who violate our privacy policy will be subject to our normal
disciplinary process.
- We will not reveal customer information
to any external organization unless: a) we have been authorized
by the customer explicitly or implicitly; b) the customer
was informed by previous disclosures or agreements; c) the
external organization is an affiliated or associated service
provider necessary for the conduct of our business; or d)
we are required to do so by law or by our regulators.
- We
will always maintain control over the confidentiality of our
customer information. Whenever we hire other organizations
to provide support services, we will require them to conform
to our privacy standards. For purposes of credit reporting,
verification of identity and risk management, we may exchange
information about our customers with reputable credit-reporting
agencies, clearinghouse agencies, and routine business needs.
We will impose contractual commitments and procedures that
require our service providers to adhere to privacy and security
policies consistent with our own. We may also facilitate relevant
offers from reputable companies. These companies are not permitted
to retain any customer information unless the customer has
specifically expressed interest in their products or services.
- Occasionally, Firefly Capital, Inc will use e-mail and
direct mailings to inform you of new product and enhanced
service offerings that we deem to be of relevance to our customers.
At any time, customers may contact a Firefly Capital, Inc
registered representative if they wish to remove their names
from such lists.
- We will attempt to keep customer files
complete, current, and accurate. Customers may call a registered
representative at (617) 314.0705 or (888) 883.3359 to update
or correct any account related information.
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